News Update

AVOIDING ONLINE SHOPPING SCAMS

Avoiding Online Shopping Scams Online shopping offers convenience, but scammers can use fake websites, social media accounts, counterfeit products, and fraudulent payment requests to deceive consumers. The following practices can help you shop more safely: Buy from trusted sellers – Use reputable websites, established retailers, or verified sellers with a…
Read More

HOW TO IDENTIFY FAKE AND COUNTERFEIT PRODUCT

How to Identify Fake and Counterfeit Products Fake or counterfeit products are goods deliberately made or presented to look like genuine products. They can be unsafe, ineffective, or significantly lower in quality. Consumers can reduce the risk of buying them by checking several things before making a purchase. Check the…
Read More

PROTECTING CONSUMERS IN THE DIGITAL ECONOMY

Protecting Consumers in the Digital Economy Introduction The digital economy has transformed the way people shop, bank, communicate, and access services. Online marketplaces, mobile banking, e-commerce, digital payments, and social media have made transactions faster and more convenient. However, they have also created new risks such as cybercrime, identity theft,…
Read More

THE ROLE OF CONSUMER ADVOCACY ORGANIZATION

The Role of Consumer Advocacy Organizations Introduction Consumer advocacy organizations are independent groups or institutions that work to protect the rights and interests of consumers. They promote fair business practices, educate the public, investigate consumer complaints, and advocate for policies that ensure safe products, quality services, and transparent markets. These…
Read More

HOW TO REPORT CONSUMER RIGHTS VIOLATION

How to Report Consumer Rights Violations Consumer rights violations occur when a business treats consumers unfairly, sells unsafe or defective products, engages in misleading advertising, or fails to honor its obligations. Reporting these violations helps protect not only you but also other consumers. Step 1: Identify the Violation Determine whether…
Read More

PROMOTING FAIR BUSINESS

 Principles of Promoting Fair Business for Consumers Promoting fair business means encouraging businesses to operate in a way that is honest, transparent, ethical, and responsible while respecting the rights of consumers, employees, competitors, and other stakeholders. It ensures that customers receive quality products and services at fair prices and are…
Read More

PROTECTING CONSUMERS

Protecting Consumers Introduction Consumer Protection is the process of safeguarding consumers from unfair, deceptive, and unsafe business practices. It ensures that individuals receive quality products and services, fairly treatment by businesses, and have access to effective remedies when their rights are violated. Protecting consumers promotes trust in the marketplace, encourages…
Read More

ENGAGEMENT WITH FCCPC CONSUMER PROTECTION GROUPS AND ASSOCIATIONS

    Engagement with FCCPC Consumer Protection Groups and Associations Engagement with the Federal Competition and Consumer Protection Commission (FCCPC)  consumer protection groups and associations refers to the collaboration and interaction between the FCCPC, consumer advocacy organizations, businesses, professional bodies, civil society organizations, and the general public to promote and…
Read More

IMPACT OF FOOD INFLATION ON NIGERIAN CONSUMERS

                                            IMPACT OF FOOD INFLATION ON NIGERIAN CONSUMERS Nigeria’s inflation has genuinely come down from its 2024 peak, headline inflation peaked at approximately 34.80% in late 2024 and has been declining since. But by May 2026, the annual inflation rose for a…
Read More