HOW TO FILE A COMPLAINT WITH THE FCCPC
How to File a Complaint with the FCCPC: A Step-by-Step Guide Paid for something that never arrived? Got a faulty product, an unfair charge or a refund that won’t come? Nigerian consumers have a government agency to turn to: the Federal Competition and Consumer Protection Commission (FCCPC). Here is how…
HOW TO PROTECT YOURSELF FROM UNFAIR DIGITAL LOAN PRACTICES
To protect yourself from unfair digital loan practices, it’s important to be cautious before borrowing, understand your rights, and know what to do if a lender acts unfairly. Here are some practical steps: Borrow only from licensed lenders Verify that the digital lender is approved by Nigeria’s Federal Competition and…
WHY CONSUMERS SHOULD SPEAK UP WHEN THEIR RIGHTS ARE BEING VIOLATED
Why Customers Should Speak Up When Their Rights Are Being Violated Every day, consumers pay for products and services with the expectation of receiving fair treatment, accurate information and value for their money. However, customers may sometimes experience problems such as defective products, poor service, hidden charges, misleading information, refusal…



