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SAVE THE CONSUMMERS,

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    Consumers have a right to complete information on the price, quality, quantity, ingredients and other conditions under which the goods and services they consume are produced. It is only in this way that consumers are able to participate meaningfully in economic life and to exercise their rights.

    Information is power. It is only when we have access to information that we take informed decisions about matters that affect our lives, our communities and indeed our country. But it is not enough merely to have access to information. In order for information to make the desired impact, it must be relevant to our needs. In addition, we must know how to use information in order to make the desired impact.Merely complaining about poor quality goods or services without directing our concerns to the responsible service producer or provider is unlikely to effect change. We must also follow up on the complaints we lodge with service providers. If our complaints or concerns are not addressed, we must raise them with the next in line of seniority or appropriate outside bodies. This is the only way through which to seek redress and encourage accountability among service providers.

    This implies that service providers have redress mechanisms within their organisations. Where redress mechanisms do not exist, consumers must demand that they are put in place and observed.

    The fact that consumers have access to information about goods and services does not necessarily mean that information is easily made available. Sometimes, even in a democratic society, it is difficult to force service providers to make information available to consumers. When the release of information necessary for the exercise of our rights is made impossible, it is up to us as consumers, to demand that such information is made available.

    Generally, consumer rights are connected to one another. One right cannot be viewed in isolation from another or from responsibilities that come with rights. As such, redress is better realised when consumers organise themselves into collectives to press for their rights. For example, service providers who thrive on consumer ignorance or apathy are more likely to listen to a group of unhappy consumers than one individual. Otherwise, the service provider can lose reputation and business if the group decides to buy goods and services elsewhere or boycott the business. Consumer collectives can also negotiate better sale deals with service providers while individuals may find this difficult or need to develop personal relations with service providers, often over long periods of time.

    (sourced from http://www.ncf.org.za)

     

  • World Toilet Day, observed every November 19th, is a global call to action aimed at raising awareness about the importance of sanitation. In Nigeria, this day takes on particular significance, as millions of people across the country still lack access to safe and adequate sanitation facilities. This year’s theme, “TOILET: A PLACE FOR PEACE,” serves as a poignant reminder that toilets are not only essential for public health and dignity but also play a critical role in fostering peace and social stability.

    Nigeria, with its vast population and diverse socio-economic challenges, faces significant sanitation issues. From crowded urban slums to rural communities with inadequate infrastructure, the lack of safe toilets has far-reaching consequences for individuals and society at large. Visit http://www.savetheconsumers.org

    THE SAVE THE CONSUMER highlights that addressing these challenges is not only a matter of improving health or hygiene but also one of creating a more peaceful, inclusive, and prosperous society.

    THE SANITATION CRISIS IN NIGERIA

    Despite some progress in improving access to sanitation, Nigeria still struggles with a sanitation crisis. According to recent reports, nearly 47 million Nigerians lack access to basic sanitation facilities, and around 25% of the population practice open defecation. This situation has serious consequences, not just for public health, but also for social and economic development. Poor sanitation is a major contributor to the spread of diseases like cholera, typhoid, and dysentery, which disproportionately affect vulnerable groups, especially children and the elderly. http://www.savetheconsumers.org

    Moreover, the absence of clean and safe toilets in many parts of Nigeria is also deeply tied to social inequalities. Women and girls in particular face unique challenges when it comes to sanitation. In the absence of private, safe toilets, they are forced to defecate in open spaces, often at night, putting them at risk of violence and exploitation. The lack of safe sanitation facilities contributes to a range of social issues, including gender-based violence, school dropout rates for girls, and a general lack of dignity and respect. Save the Consumers initiative also has a programme that provides (builds) toilets for the public in strategic areas where people suffering from not having a good toilet. To support or partner with us visit us @ http://www.savetheconsumers.org  

    TOILETS AS A PATH TO PEACE IN NIGERIA

    The theme “TOILET: A PLACE FOR PEACE” offers important insights into how improving sanitation can play a pivotal role in creating peaceful, stable, and thriving communities in Nigeria. By providing access to safe and hygienic toilets, we are not just addressing a public health issue but are also fostering an environment where peace can flourish. Here’s how toilets contribute to peacebuilding in Nigeria:

    1. Health and Safety for All

    One of the most immediate benefits of improving sanitation is the reduction of waterborne diseases, which have plagued Nigerian communities for years. Clean toilets reduce the spread of deadly diseases, improving public health and creating a safer environment for everyone. Healthy individuals are more productive, and healthier communities are less prone to social unrest.

    1. Empowering Women and Girls

    Access to private, secure toilets is essential for the safety and dignity of women and girls. In many parts of Nigeria, women and girls face daily risks of assault, harassment, and exploitation when they have to relieve themselves in unsafe or unsanitary places. By ensuring that women and girls have access to clean and safe toilets, we empower them to participate more fully in education, work, and community life. This enhances gender equality, reduces violence, and promotes peace within families and communities.

    1. Economic Development and Stability

    Sanitation has a direct impact on economic productivity. When individuals are sick due to unsanitary conditions, they are unable to work or go to school, which hinders the development of human capital. Investing in sanitation infrastructure, such as toilets, improves productivity, fosters economic stability, and promotes peace through enhanced economic opportunity.

    1. Social Cohesion and Reduced Tensions

    The lack of access to proper sanitation often exacerbates social inequalities. Communities without sufficient toilets are often marginalized, leading to resentment, frustration, and social tensions. By providing toilets to underserved populations, we reduce social divides, promote equality, and foster social harmony. When everyone has access to sanitation, it helps reduce the risk of conflict and promotes unity and peace within communities.

     Save the Consumers initiative also has a programme that provides (builds) toilets for the public in strategic areas where people suffering from not having a good toilet. To support or partner visit us @ http://www.savetheconsumers.org  

    THE ROLE OF GOVERNMENT, BUSINESS, AND INDIVIDUALS

    The Save The Consumer stresses that achieving the vision of "TOILET: A PLACE FOR PEACE" in Nigeria requires coordinated efforts from all sectors of society:

    Government: The Nigerian government must prioritize sanitation in its policies and development plans. This includes investing in infrastructure, ensuring access to safe toilets in rural and urban areas, and implementing policies that encourage behaviour change to reduce open defecation. The government should also work to strengthen the enforcement of sanitation standards and regulations at all levels.

    Business and Innovation: Private sector companies can play a crucial role in addressing Nigeria's sanitation challenges by investing in innovative and affordable toilet solutions. Sustainable, low-cost technologies can help provide solutions for underserved communities. Moreover, businesses should consider corporate social responsibility (CSR) initiatives that focus on improving access to sanitation.

    Individuals and Communities: People in Nigeria can take collective action by supporting local efforts to improve sanitation. Individuals can also help raise awareness about the importance of toilets and sanitation, advocating for policies and projects that ensure equitable access for all. Education on proper sanitation practices can also be a key step in improving health and reducing the stigma associated with poor sanitation.

     Save the Consumers initiative also has a programme that provides (builds) toilets for the public in strategic areas where people suffering from not having a good toilet. To support or partner visit us @ http://www.savetheconsumers.org  

    CONCLUSION: A CALL TO ACTION FOR NIGERIA

    World Toilet Day is not just an opportunity to reflect on the global sanitation crisis, but also a chance to focus on local solutions and actions. In Nigeria, where sanitation challenges are particularly acute, the need to celebrate this day and raise awareness about the importance of toilets has never been more urgent.

    Access to safe toilets is more than just a basic need—it is a matter of peace, dignity, and human rights. By improving sanitation, we create a foundation for healthier, more peaceful communities in Nigeria, where every person, regardless of their gender, age, or socioeconomic status, can live with dignity and respect.

    As we mark World Toilet Day this year with the theme "Toilet: A Place for Peace," we must recommit to addressing Nigeria’s sanitation crisis and work together to ensure that everyone has access to the basic right of safe, clean, and private sanitation. Only then can we build a more peaceful and prosperous Nigeria for all.

    Let us all contribute to the global movement for sanitation and peace—because when everyone has a toilet, peace becomes a reality.  Save the Consumers initiative also has a programme that provides (builds) toilets for the public in strategic areas where people suffering from not having a good toilet. To support or partner with us visit @ http://www.savetheconsumers.org  

     

     

     

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    Amid the further spread of novel covid-19 in Nigeria it is instructive to purchase an item to be used by each household but buying beyond what you need now is quite an unacceptable and government needs to wade in as soon as possible,

    Government through it agencies need to urgently come out to implement price control in all the states and local government, with the new federal competition and consumer protection commission act 2019, Government through FCCPC can regulate the price of the product.

    Nigerians are used to panic buying of fuel not buying of provisions, toiletries and food items, the challenge of panic buying is the price hike that will follow it. a sanitizer that is expected to sell at #500 is now sold at #1,800, the social pressure of Covid 19 is biting harder in Nigeria that each family cannot help it when they see other people buying erratically and purchasing too much stuff, people feel like they should buy too.

    According to Bussinesday.ng, a lady called Bidemi said, my mother is asthmatic and I have bought 10 packs of inhaler for her just in case the situation gets worse and prices go up. at Savetheconsumers.org we canvass to Nigeria government to introduce a limit for purchase on fast-moving consumer goods and direct price control on hand sanitizer and face mask.

    There is must be continuous education that is no reason to stockpile consumables and food supplies beyond a particular limit. We must all shop responsibly so that everyone has access to the essentials, shops in the UK such as Tesco is allowing shoppers to buy just two packs of certain items such as dried pasta, tinned tomatoes and anti-bacterial cleaning products. Sainsbury's and Asda are limiting customers to three of anyone products, controlling excessive buying in Nigeria will not be out of place in Nigeria.

     

  • Lagos is the commercial and economic  center of the Federal Republic of Nigeria. With a rising middle class,  the need for proper health safety measures to purposefully keep the active population and residents of Lagos State economically engaged cannot be overemphasized at this time.

     The Lagos State Government had few days ago issued a stay-at-home directive to its residents, in order to curtail the spread of the novel coronavirus, Governor Babajide Sanwo-Olu has unveiled a worthwhile economic stimulus package for the indigent and the most vulnerable in the society.

    Truth remains that a healthy Lagos State is a prosperous State. In furtherance of its residents support services, the Lagos State government has outlined various intervention packages. The Lagos State government has shown with this latest intervention that it's people are it's greatest asset.

    Impressively, the government of Lagos State has ensured proper awareness campaigns on preventive measures requisite for combating the dreaded Coronavirus.  The measures include:

    • The need for a lock down to curtail the spread of the novel coronavirus.
    • The need for proper hygiene as well as proper hand washing
    • The need for social distancing
    • The need for isolation after coming in contact with an infected individual
    • The need to contact the NCDC for serious cases

    In line with the lock down imposed by the Lagos State government, a well thought stimulus, which comes in food packs, to be distributed to every local government in the State is aimed at cushioning the effect of the fourteen days stay-at-home directive. This package is directed to the elderly, physically challenged and petty traders most especially those incapable of meeting daily needs.

    The Lagos State government stated that each household will comprise a minimum of six inhabitants. Means the government is aiming at reaching the needs of over one million residents in Lagos State.

    In order to ensure effective distribution of this package, it is advisable that the Lagos State government RE verifies previously assembled data. It is possible that some residents from the previously collected data may have economically advanced and may not need the handout,  may have passed on or may have changed addresses. 

    Also proper measures should be put in place to ensure proper documentation of those who have received the intervention package. They should as a matter of necessity attach a photocopy of either a Drivers license,  International passport,  National identity card, or the PVC  to the residents service form.

    This measure will aid in reducing incidents of package diversion. The returned residents service form,  should match the previously captured data.  Further more,  the ad-hoc staff to be engaged for this exercise should also be adequately empowered to educate residents about the best safety measures to adopt in beating the Coronavirus.

    The ad-hoc staff should also reach out via SMS to the residents for any feedback regarding the effectiveness of the exercise. The feedback will aid in proper plan for future engagements.

    BY: EMEKA AMOJI OKORO

  • The Nigerian Electricity Regulatory Commission is servicing the Eleven Discos at the expense of consumer which is the main aim of their establishment.

    Their decision did not factor the main stakeholder which is the consumers, this reflects the insensitivity of the last four Nigeria president to the plight of Nigerians. If you ask every Nigeria the change they want to see in Nigeria, your guess is as good as mine. It will be increased in the electricity supply.

    Consumers would have to pay an additional sum between N8 and N14 for every kilowatt-hour of energy that is not even available to use and most Nigerian are not metered.

    Like air and water, Nigeria upon till now is taken the provision of electricity for granted.

    Nigeria leaders in the past twenty years of the fourth republic have failed to achieve the most important need of Nigerians.

    At save the consumers we canvass for the federal government to exclude residential home in the increment as most of the electricity infrastructure need of people are catered to by themselves, they need such as transformer, electric poles and wire among others.

    Nigerians at this point do not have the purchasing power. More so the Federal Government of Nigeria through NERC and NBET controls the tariff and everything in the power sector.

    All the agencies that drive the power sector are controlled by the Nigerian Government hence they should never attempt to abdicate power responsibility.

    The transmission company of Nigeria is 100% owned and managed by the federal government of Nigeria and it appears to be the weakest in the Nigeria Electricity network.

  • A philosopher once said " that the birth of a child signifies GODS desire for the world to continue without end." Children are the strength of the future. The mistakes of the past are to be made perfect in the minds of the children. Children are the torch bearers for a future unknown. To neglect a child or poorly develop a child, is to neglect the future of an economy. To embezzle funds meant for the empowerment of Children is to create a bleak future for the economy.

    According to a recent united nations statistics, over 15 million children in Nigeria are victims of child labour, a further population of the children are poorly developed by parents and guardians. This statistics produces an unpalatable situation for our economy.

    The quality of care children receive in a society ultimately defines how successful that society will be in years to come. Society cannot abandon its children, the abandoned children will in future harm the society that abandoned them. When children are not properly formed through sound moral etiquettes, and empowering societal values, the negative side of society will influence their minds to act otherwise.

    Today, so many children have been converted by terrorists, armed gangs, political thugs, prostitutes, thieves, fraudsters and assassins.

    There are many Nigerian kids who are exposed to harmful products. There are children who do not feed properly. There are many children who go to bed hungry, without hope of where food will come from the following day.

    If poor services offered to children are allowed to continue, our society will be setting its self up for disaster. This is not a time to keep mute. If society is determined to move forward, developing the minds of children is Paramount. Developing a program for the development of children is inexcusable.

    Society and leaders should be upset when a child who should be studying is hawking or engaged into force labour.

    There are many Nigerian children who are ill prepared to handle the demands of the future. This is a call to all Nigerians. Our leaders, we need to think, we need to brainstorm. When we get our developmental structures for child care in the country, the rewards will be for society.

    This is the time for a reform on children's welfare in Nigeria. State and local government authorities should be focused on improving the standard of empowerment and knowledge children are exposed to. The better exposed children are, the more civilised society becomes.

    Let's celebrate the children's day to come by demanding better wellbeing for the Children of Nigeria. GOD bless the Nigerian Child.

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    As the world celebrates world environment day on the 5th of June, 2017, save the consumers is equally not left out in the celebration.

    In connecting consumers to nature, we have decided to focus on sensitizing consumers in Nigeria about the dangers of open defecation and why it is important for us to stand up against it.

    What is open defecation?
    Open defecation refers to the practice whereby people go out in fields, bushes, forests, open bodies of water, or other open spaces rather than using the toilet to empty solid wastes from the body.

    It is true that toilet facilities are inadequate for so many Nigerians. UN statistics states that over 50 million Nigerians do not have access to clean toilets.
    Defecating in public places destroys the beauty of nature. It also limits recreational spaces. Places with high defecation rates have limited visitation by tourists. Defecation also causes health challenges for children. Plants and water sources are contaminated as a result of open defecation.

    Let's learn to use toilets. Above all, keeping them clean is paramount. So many people have formed the habit of defecating by corners of buildings, gutters, behind flowers and in uncompleted buildings.

    Let's keep our environment beautiful. Let's learn to do the right things always. Demand that your community toilet is kept clean. Insist on public toilets kept clean at all times.
    Good environment is your right as a consumer. A good environment helps consumers to live successfully.
    A clean and healthy environment is the consumers paradise to successful living

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    As the world celebrates world environment day on the 5th of June, 2017, save the consumers is equally not left out in the celebration.

    In connecting consumers to nature, we have decided to focus on sensitizing consumers in Nigeria about the dangers of open defecation and why it is important for us to stand up against it.

    What is open defecation?
    Open defecation refers to the practice whereby people go out in fields, bushes, forests, open bodies of water, or other open spaces rather than using the toilet to empty solid wastes from the body.

    It is true that toilet facilities are inadequate for so many Nigerians. UN statistics states that over 50 million Nigerians do not have access to clean toilets.
    Defecating in public places destroys the beauty of nature. It also limits recreational spaces. Places with high defecation rates have limited visitation by tourists. Defecation also causes health challenges for children. Plants and water sources are contaminated as a result of open defecation.

    Let's learn to use toilets. Above all, keeping them clean is paramount. So many people have formed the habit of defecating by corners of buildings, gutters, behind flowers and in uncompleted buildings.

    Let's keep our environment beautiful. Let's learn to do the right things always. Demand that your community toilet is kept clean. Insist on public toilets kept clean at all times.
    Good environment is your right as a consumer. A good environment helps consumers to live successfully.
    A clean and healthy environment is the consumers paradise to successful living

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    Nigeria, Africa's largest economy, has faced significant economic challenges recently. The country's reliance on oil exports, corruption, and poor governance have hindered its growth potential. However, with a new era of leadership and a renewed focus on economic development, Nigeria has the opportunity to revitalize its economy and achieve sustainable growth.

    •  Diversification and Industrialization: Nigeria's economy has long been dominated by the oil sector, making it vulnerable to fluctuations in global oil prices. To reduce this dependence, the government must promote diversification and industrialization.

    - Develop non-oil sectors: agriculture, manufacturing, services
    - Invest in infrastructure: transportation, energy, telecommunications
    - Encourage entrepreneurship and small businesses

    • Human Capital Development: Nigeria's human capital is its most valuable resource. Investing in education, healthcare, and skills development is crucial for economic growth.

    - Education reform: focus on skills development, STEM education
    - Vocational training and apprenticeships
    - Healthcare investments: improve access, quality, and affordability

    • Macroeconomic Stability: A stable macroeconomic environment is essential for economic growth.

    - Fiscal discipline: reduce corruption, increase transparency
    - Monetary policy reforms: inflation targeting, interest rate management
    - Exchange rate management: stable, competitive rate

    • Governance and Institutional Reforms: Effective governance and institutions are critical for economic development.

    - Strengthen institutions: judiciary, anti-corruption agencies
    - Improve public financial management: budgeting, procurement
    - Enhance transparency and accountability

    • International Cooperation and Trade: Nigeria must engage with the global economy to attract investment and promote trade.

    - Regional integration: ECOWAS, African Continental Free Trade Area
    - Trade agreements: EU, US, China
    - Foreign investment attraction: improve business environment

    • Social Safety Nets and Welfare: Protecting the vulnerable and promoting social justice is essential for economic growth.

    - Implement conditional cash transfers: poverty reduction
    - Strengthen social security systems: pensions, healthcare
    - Address inequality and social injustice

    Implementation Roadmap

    - Short-term (0-2 years): Stabilize economy, implement quick wins
    - Medium-term (2-5 years): Diversification, industrialization, human capital development
    - Long-term (5-10 years): Sustain growth, deepen reforms, achieve economic transformation

    Conclusion

    Revitalizing Nigeria's economy requires a comprehensive approach, addressing diversification, human capital development, macroeconomic stability, governance, international cooperation, and social welfare. With a clear roadmap and commitment to implementation, Nigeria can achieve sustainable growth, reduce poverty, and become a prosperous nation.

  • In the bustling heart of Abuja, where the lights of the city often flickered between power surges and outages, there was a man who had made it his mission to bring stability and fairness to the electricity supply sector. His name was Mr. Musa, a dedicated senior officer in the Nigerian Electricity Regulatory Commission (NERC). He was no stranger to the challenges of Nigeria’s power sector, especially the long-standing issue of faulty and obsolete meters affecting both consumers and service providers.

    The year was 2021 when a crucial order—NERC/246/2021—was issued. This order aimed to address a significant problem in the electricity sector: the widespread use of malfunctioning and outdated end-user meters. These faulty meters were not only a source of frustration for customers, who often received inflated bills, but they also hindered the efficient distribution and monitoring of electricity consumption.

    Mr. Musa, having worked closely with various stakeholders in the industry, knew that the only way to ensure fairness and transparency in electricity billing was through a structured replacement of these meters. He was tasked with overseeing the implementation of this order, a responsibility that weighed heavily on him, considering the scale of the challenge.

    THE PLAN: A STRUCTURED METER REPLACEMENT INITIATIVE

    Under NERC/246/2021, a framework was established to guide the replacement of faulty and obsolete meters across the country, with special attention to areas like Abuja, where there had been numerous complaints from consumers. The order outlined the following objectives:

     

    1. Identification of Faulty Meters: All existing meters would undergo a thorough inspection and testing process to identify faulty or outdated models.
    2. Collaboration with Service Providers: Distribution companies (DisCos) were instructed to collaborate with accredited vendors to replace the meters.
    3. Transparency and Accountability: The process would be monitored by NERC to ensure the replacement was done transparently and efficiently, with customers receiving proper documentation for the new meters.
    4. Public Awareness: A public awareness campaign was to be launched, educating consumers about the meter replacement process and their rights under the new policy.

     

    Mr. Musa’s Leadership

    As soon as the order was received, Mr. Musa convened a meeting with key stakeholders from the Abuja Electricity Distribution Company (AEDC), meter manufacturers, and other regulatory bodies to discuss the implementation strategy. His first task was to ensure that the logistics of identifying faulty meters were streamlined.

    In Abuja, where some areas had been experiencing erratic power supply for months, Mr. Musa knew this project had to be done in phases, with priority given to high-demand areas. He personally oversaw the creation of a database that listed all customer complaints related to meter malfunctions. The goal was clear: every faulty meter would be replaced, and the process would be carried out with minimal disruption to the electricity supply.

    OVERCOMING CHALLENGES

    The journey wasn’t without its challenges. The first hurdle was the sheer number of meters that needed replacing, especially in older neighbourhoods where many customers still used mechanical or analogue meters. These types of meters were prone to errors in reading and often resulted in consumers being billed for more electricity than they actually consumed.

    Then, there was the issue of public trust. Many Abuja residents were skeptical of the process, having dealt with corrupt practices and inefficiencies in the past. Some feared that the replacement program might be a ruse to inflate prices or further delay necessary repairs.

    Mr. Musa responded to these concerns with a carefully designed communication strategy. He worked with local media outlets to broadcast the details of the NERC order and how it would benefit consumers in the long run. He also held town hall meetings across the city, where he listened to customer concerns and assured them that the process would be fully transparent. He personally visited several neighbourhoods to oversee the installation of new meters and ensure that the process was being conducted fairly.

     

    A Turning Point for Abuja

    As months went by, the replacement initiative slowly began to bear fruit. The first batch of faulty meters in Abuja was replaced with modern, digital meters that were not only more accurate but also allowed for remote readings, reducing the need for manual meter inspections. Consumers who had once been frustrated by overestimated bills now found their new meters providing accurate and timely readings.

    Mr. Musa’s meticulous planning and oversight ensured that there were minimal disruptions. As the meter replacement program progressed, there was a noticeable reduction in complaints about high bills, and the energy distribution process became more efficient.

    For the first time in years, many residents in Abuja experienced consistent and transparent billing. The new meters were also equipped with smart features that enabled customers to monitor their consumption in real-time, helping them better manage their energy usage.

    LEGACY OF CHANGE

    The success of the meter replacement initiative didn’t just stop with Abuja. Inspired by the model Mr. Musa had implemented, other states began to adopt similar strategies for replacing faulty meters. His leadership not only brought relief to countless consumers but also set a precedent for how regulatory frameworks could be effectively implemented to improve the electricity supply industry.

    When the project was completed, Mr. Musa received commendations from NERC, government officials, and customers alike. His dedication to fairness, transparency, and accountability had not only improved the lives of thousands of Abuja residents but also restored faith in the country’s electricity distribution system.

    As he looked out over the now brightly lit streets of Abuja, Mr. Musa knew that the battle for a more reliable and fair electricity supply was far from over. But thanks to NERC/246/2021 and his tireless efforts, he had played a key role in making a significant change. And for the first time in a long while, the people of Abuja could trust that their lights—and their bills—would be a little more predictable.

    Read more  http://www.savetheconsumers.org

  • Little did we know in Nigeria that we are responsible for what we produce and consume, the chain involves all of us, the producer, the consumer and the policymakers. We have overstretched the carrying capacity of our environment through different environmental degradation and consumption patterns, the earlier we key into the sustainable consumption and production patterns the better for us and the future of upcoming Nigerians, our waterways are blocked with satchel and plastic waste, we don’t have the culture to trash our can for recycling, we don’t have the choice to choose sustainable product or service that is recyclable, we don’t have the capacity to develop a policy that will reduce the production of food or drink package that are not recyclable.

    Looking at these woes in Nigeria, it’s time to rethink how we use plastics, some of the major long-term effects of plastic pollution are; land pollution, air pollution and amongst the most seriously affected are the coastal communities which will ultimately call for increased expenditures for beach cleaning, public health, waste disposal, litter removal and waste management. Arguably there may be more plastic on the waterways in Nigeria compare to fish.

    There must be a proactive measure to curb this menace through sustainable consumption and production, it is estimated that by 2030 seven hundred million people will be displaced worldwide due to water scarcity, I am sure you all know our share in this number because of our weak culture towards reducing the spate of plastic waste in Nigeria.

    The united nation sustainable development goal twelve is titled sustainable consumption and production, it aims to bring to the consciousness of global citizen to know the negative impact of environmental degradation through uncultured lifestyle.

    March 15th is world consumer right day and this year theme is: sustainable consumer, this is a wakeup call to us all as individual or consumer, we have enormous power, in the purchase choice we make and how we use and dispose the waste of those purchases and majorly on our ability to use our purchasing power to influence the business owner to package their product with recyclable items that do not have effect on the environment sustainability to the present people and people in the future,

    We must also influence our policymakers to create a policy that will make production companies produce products that are recyclable and environmentally friendly. This system cut-across all supply chain system of business through the manufacturer to the retailer and the consumers, it can also be controlled through procurement process where there will be public demand for sustainable production as a criterion for selection.

    I like to conclude this my call to Nigerians with an adage that says, if the heaven falls it is not on one person but all of us, let us consume and produce sustainably. writting by Aliyu ilias.

     

  • Water is the most essential element to life and it is the most important substances on earth. Every living thing in the planet must have water to survive. Water is essential in the popular circulation of nutrients in the body. It serves as body’s transportation system.

    In Nigeria today, the common medium of drinking water is the sachet water. Popularly known as “pure water”, sachets water is the cheapest and affordable form of water sold by everyone from street hawkers and shop owners and it is accessible to all.

    Everyone venture into sachet water business without technically and scientifically grounded on handling and producing sachet water through storage and proper handling. Some just package untreated water in sachet and start distributing wherein endangering lives of people that may not even care to check the water they drink.

    People drink water daily without checking if there’s NAFDAC approved number or expiring date and when it is over accumulated In their body system, it result to severe diseases.

    The failure to provide safe pipe-borne water for human consumption by the governments, led to the production of sachet water in Nigeria. The government left the production of such water by individuals, who have little or no knowledge of producing quality water.

    Professor Amobi Ilika, the director of community and public medicine at the Nnamdi Azikiwe Teaching hospital (NAUTH), Nnewi, Anambra state, in march 2013, when in civic presentation, cautioned that sachet water exposed the drinkers to cancerous materials.

    It is important for Nigerians to check properly before buying any sachet water to see if it has NAFDAC number and try as much as possible to protect themselves against unwanted diseases that may cause their lives and be mindful of the kind of water they drink.

    Health is wealth!!!

     

     

  • Water is the most essential element to life and it is the most important substances on earth. Every living thing in the planet must have water to survive. Water is essential in the popular circulation of nutrients in the body. It serves as body’s transportation system.

    In Nigeria today, the common medium of drinking water is the sachet water. Popularly known as “pure water”, sachets water is the cheapest and affordable form of water sold by everyone from street hawkers and shop owners and it is accessible to all.

    Everyone venture into sachet water business without technically and scientifically grounded on handling and producing sachet water through storage and proper handling. Some just package untreated water in sachet and start distributing wherein endangering lives of people that may not even care to check the water they drink.

    People drink water daily without checking if there’s NAFDAC approved number or expiring date and when it is over accumulated In their body system, it result to severe diseases.

    The failure to provide safe pipe-borne water for human consumption by the governments, led to the production of sachet water in Nigeria. The government left the production of such water by individuals, who have little or no knowledge of producing quality water.

    Professor Amobi Ilika, the director of community and public medicine at the Nnamdi Azikiwe Teaching hospital (NAUTH), Nnewi, Anambra state, in march 2013, when in civic presentation, cautioned that sachet water exposed the drinkers to cancerous materials.

    It is important for Nigerians to check properly before buying any sachet water to see if it has NAFDAC number and try as much as possible to protect themselves against unwanted diseases that may cause their lives and be mindful of the kind of water they drink.

    Health is wealth!!!

     

     

  • PRESS RELEASE NNPC Ltd Releases Estimated Pump Prices of PMS from Dangote Refinery, Based on September 2024 Supply The NNPC Ltd. has released estimated prices of Premium Motor Spirit (PMS), also known as Petrol (obtained from the Dangote Refinery) in its retail stations across the country. The estimated prices are based on negotiated terms between NNPC Ltd. and Dangote Refinery which recognise the current international gasoline prices and the prevailing foreign exchange rate in line with the provisions of the Petroleum Industry Act (PIA) 2021. The NNPC Ltd. can confirm that it is paying Dangote Refinery in USD for September 2024 PMS offtake, as Naira transactions will only commence on October 1st, 2024. We reassure Nigerians that any discount from the Dangote Refinery will be passed on 100% to the general public. Olufemi Soneye Chief Corporate Communications Officer NNPC Ltd. Abuja 16th September, 2024

     
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    Every household today has at least one or two coking gas cylinders in their kitchens, the desire to cook food as fast as possible has necessitated the use of cooking gas in our various homes, and the usefulness and the magic performance (cook fast) of this cooking gas in terms of time-saving has made us to forget the danger surrounding it. However, cooking gas explosions are a silent threat lurking in many homes, waiting to strike when least expected.

    After returning from work, a woman goes to his kitchen and notices the smell of gas.  The subconscious prompted him to turn on the light and the kitchen exploded, the husband and one of the children died instantly and the wife was taken to intensive care. The furniture was thrown 200 meters from the house, which means that the explosion of the gas pipeline (the gas cylinder) was stronger than a bomb.

     The lesson learned from this unfortunate incident is:

     When you smell gas:

    • Don't turn on the light in the room 🛑‼
    • Open the doors and windows calmly to avoid any sparks✅
    • Close the pipe (gas bottle) ✅
    • Don't turn on the light until the gas smell is gone. 🛑‼
    • Do not open the refrigerator if you smell gas, as this also causes an explosion. 🛑‼
    • Even the suction fan, don’t turn it on because it's under voltage, 🛑‼

    Most importantly, don't go in there with a cell phone as it can cause an explosion.

    just open the doors and windows to get the smell out.  ✅

     

    CAUSES OF COOKING GAS EXPLOSIONS

    These explosions can occur due to various reasons, including:

    1. Leaks: Leaks in gas pipes, regulators, or hoses can lead to explosions.
    2. Improper Installation: Incorrect installation of gas appliances or pipes can increase the risk of explosions.
    3. Poor Maintenance: Failure to regularly inspect and maintain gas appliances and pipes can lead to explosions.
    4. Overpressure: Excessive gas pressure can cause appliances to malfunction and explode.
    5. Human Error: Accidental ignition of gas leaks or improper use of gas appliances can lead to explosions.

    CONSEQUENCES OF COOKING GAS EXPLOSIONS

    1. Loss of Life: Gas explosions can result in fatalities.
    2. Severe Burns: Explosions can cause severe burns, disfigurement, and lifelong scarring.
    3. Property Damage: Gas explosions can destroy homes, kitchens, and belongings.
    4. Trauma: Survivors may experience anxiety, PTSD, and emotional distress.

     

    PREVENTION AND SAFETY MEASURES

    1. Regular Maintenance: Regularly inspect and maintain gas appliances and pipes.
    2. Gas Detectors: Install gas detectors to identify leaks.
    3. Proper Installation: Ensure gas appliances and pipes are installed correctly.
    4. Safety Checks: Regularly check gas appliances and pipes for leaks or damage.
    5. Emergency Preparedness: Know what to do in case of a gas leak or explosion.

     

    STAY SAFE, STAY INFORMED

    Remember, safety is everyone's responsibility. Be aware of the dangers of cooking gas explosions and take proactive steps to prevent them. If you suspect a gas leak or have concerns, contact a professional immediately.

     

    CONCLUSION

    Gas explosions are a serious threat that demands attention and action. By understanding the causes, consequences, and prevention measures, we can reduce the risks associated with gas explosions and create a safer environment for everyone. Remember, safety is everyone's responsibility.

    Don't keep this information to yourself, share it as much as you can, it may help someone avoid danger

     

    Suite C29 Danziyal Plaza, Off Olusegun Obasanjo Way, CBD, Abuja

    Tel: 09-290 3442, +234 805 220 5072. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Website: www.savetheconsumers.org

  • The position of the common man in Nigeria amidst the current economic hardship is characterized by significant challenges that stem from a combination of high inflation, rising costs of living, and inadequate government support. The situation has been exacerbated by various factors, including poor leadership, economic policies that do not prioritize the welfare of the average citizen, and a lack of accountability among political leaders.

    Economic Hardship and Inflation

    Nigeria’s inflation rate has soared to nearly 35%, with food prices increasing even more dramatically at around 40.5%. This surge in prices has made it increasingly difficult for ordinary Nigerians to afford basic necessities. The monthly minimum wage remains stagnant at 30,000 naira (approximately $19), which is insufficient to meet the rising cost of living. Many families are now rationing their food or seeking cheaper alternatives just to survive. Reports indicate that some individuals are resorting to consuming rice that is typically discarded during milling processes due to its affordability.

    Impact on Daily Life

    The common man in Nigeria faces daily struggles as wages have not kept pace with inflation. The cost of petrol has tripled within nine months, leading to increased transportation costs and further driving up the prices of goods and services. Consequently, many Nigerians find themselves unable to provide for their families adequately. The economic crisis has led to widespread frustration and despair among citizens who feel abandoned by their leaders.

    Government Policies and Leadership Failures

    The government’s decision to end fuel subsidies has significantly impacted the economy. While this policy was intended to alleviate financial burdens on public finances, it resulted in immediate price hikes that affected all sectors. Additionally, the removal of currency pegging led to a devaluation of the naira by over two-thirds, making imports more expensive and further straining household budgets.

    Moreover, there is a pervasive sentiment among Nigerians that their political leaders are disconnected from their realities. The elite often benefits from policies designed without considering the implications for ordinary citizens. This disconnect fosters a sense of betrayal among the populace as they witness rampant corruption and self-serving behaviour among those in power.

    Calls for Restructuring and Accountability

    In light of these challenges, there have been increasing calls for restructuring Nigeria along regional lines so that each area can manage its resources effectively. Advocates argue that such an approach could lead to better governance and improved economic conditions for all citizens. There is also a pressing need for accountability from political leaders who must be held responsible for their actions and decisions affecting the lives of millions.

    Conclusion: A Cry for Change

    Ultimately, the position of the common man in Nigeria amidst hardship reflects a broader systemic failure where economic growth does not translate into improved living standards for most people. Addressing these issues requires comprehensive reforms focused on sustainable development that prioritizes inclusivity and equitable resource distribution.

     

  • The Scourge of Price Gouging in Nigeria: Unfair Practices Hurting Consumers

    Price gouging, the unethical practice of taking advantage of consumers by drastically increasing prices of essential goods and services during periods of high demand or crisis, has become a persistent issue in Nigeria. This exploitative tactic preys on vulnerable citizens, exacerbating poverty and economic hardship. This article examines the prevalence, causes, effects, and potential solutions to price gouging in Nigeria.

    Price gouging is widespread in Nigeria, affecting various sectors, including Food and beverages, Pharmaceuticals, Petroleum products, Housing and real estate, Transportation

    During this economic crisis in Nigeria, some unscrupulous businesses and individuals capitalise on the situation, hiking prices exponentially.

    Effects of Price Gouging:

    1. Economic hardship: Price gouging worsens poverty and inequality.
    2. Reduced purchasing power: Consumers struggle to afford basic necessities.
    3. Business instability: Legitimate businesses suffer as price gouging undermines trust.
    4. Social unrest: Exploitation fuels frustration and anger among citizens.

     

    Solutions to Price Gouging:

    To combat this problem effectively, the Nigeria government needs to pay attention to the following:

    1. Strengthen regulatory frameworks: Enhance laws and enforcement agencies.
    2. Increase transparency: Monitor prices and business practices.
    3. Promote competition: Encourage fair market competition.
    4. Public education: Raise awareness about price gouging and consumer rights.
    5. Alternative markets: Support local markets and alternative supply chains.

     

    Price gouging in Nigeria undermines economic stability, exacerbates poverty, and erodes trust in businesses. To combat this scourge, a multi-faceted approach involving regulatory reforms, public education, and market competition is necessary. Citizens, businesses, and government agencies must collaborate to ensure fair pricing practices and protect consumer rights.

  • A Complete Guide To Understanding The Warranties That Come With Nearly Everything You Own

    What is a warranty?

    Normally, when you make a big purchase, the manufacturer or seller makes an important commitment to stand behind the product. This is called a manufacturer's warranty, however sometimes called a guarantee .In short, a warranty is a promise to provide repair, maintenance, replacement or refund of a product for a certain time period. How does a warranty work? Although not required by law, warranties come with most major purchases. Different manufacturers have different warranties, which also means that the extent of the coverage of warranties varies.

    Simple answers to common questions about warranties

    How long does a warranty last?

    It depends. Only way to find out is to check the warranty document to see when it begins and when it expires, as well as any conditions that may void coverage.

     How do I enforce a warranty?

    It depends. It's often the seller or the manufacturer who provides you with warranty. Check the contact information and enquire before buying if still uncertain.

     What happens if a product fails within the warranty period?

    It depends. Go through the warranty to see whether the company will repair the item, replace it, or refund your money.

    What parts and repair problems are covered by warranty? Again, it depends. Read to see if any parts of the product or certain types of repairs are excluded from the warranty. In some cases, warranties oblige you to pay for labour costs. Also, it's worth keeping in mind to look for criteria that could prove costly or problematic to comply with, such as a requirement that you ship heavy or large objects to a distant address for service, or that you return the item in the very original carton.

     Does a warranty cover "consequential damages"?

    In general, the answer is no. Most warranties do not cover damages that are caused by the product, or your time and costs for getting the problem repaired. To keep it simple, if your iPhone breaks down, the company will not pay for any lost information that was stored on it.

     What is a limited or conditioned warranty?

    Certain warranties provide coverage only if you keep or use the product as directed. For example, a warranty may cover only personal uses-as opposed to business uses-of the product. As such, it's important to check that the warranty will meet your needs.

    How does an oral warranty work?

    If a salesperson makes a commitment orally, e.g. that the company will provide free repairs, make sure to get it in writing. If not, you may not be able to get the service that was promised.

    What is an extended warranty?

    Often when you buy e.g. a major appliance or gadget, you may be offered an "extended warranty. To be clear, the term "extended warranty" is marketing lingo and, legally, we are talking about a service contract. Service contracts, like warranties, provide repair and/or maintenance for a certain time period. Now, the difference is that warranties are included in the price of the product whereas extended warranties costs extra and are sold separately. To decide whether you need an extended warranty, consider: if the manufacturer warranty already covers the repairs and the time period of coverage that you would get under the extended warranty whether the product is likely to need repairs and the likely costs of such repairs the duration of the extended warranty the standing of the company offering the extended warranty the cost of the extended warranty vs. the cost of the product

     Types of implied warranty

    Warranty of merchantability - the most common one. It means that the seller promises that the product will do what it was marketed to do. E.g. a coffee brewer will brew coffee.

    Warranty of fitness for a particular purpose - if you buy a product on the seller's advice that it is suitable for a particular use. For example, a retailer who recommends that you buy a certain jacket made for sub-zero degree weather warrants that the jacket is suitable for sub-zero weather. Again, get it in writing.

     Tips on how to minimize problems with your warranty

    Read the warranty before you buy. When online, look for links to the full warranty or contact details to get it sent to you.

    Save the warranty information. Almost always a copy of the warranty is available (at least online), save a copy and keep it with your records

    Consider the reputation of the company offering the warranty. Look for contact details. If you're not familiar with the company or uncertain, ask a consumer protection office. If they have any complaints against the company.Save your receipt and store it with the warranty. You may need it to document the date of your purchase or prove that you're the original owner in the case of a non-transferable warranty. Follow instructions. Perform required maintenance and inspections and use as advised.

    How to resolve disputes about warranty rights

    If you have problems with a product and struggle to get the warranty service:

    Read your product instructions and warranty carefully. Don't expect your product to do something that it wasn't designed for, or assume warranty coverage that was never promised in writing. A warranty doesn't mean that you'll automatically get a refund if the product is defective-the company is normally entitled to try to fix it first. On the other hand, if you made a warranty claim during the warranty period and the product wasn't fixed properly, the company must correct the problem, even if your warranty expires before the product is fixed.

    Try to resolve the problem directly with the seller. If not possible, write to the manufacturer. Your warranty should list the company's mailing address. Send all letters by certified mail, return receipt requested, and keep copies.

    Contact a consumer protection office.

    Last resort, you may want to consider a lawsuit. You can sue for damages or any other type of relief the court awards, including legal fees. Contact a lawyer to assist you with your case.

    As consumers, we could all save money and time from managing and enforcing our "warranty" rights that are either granted by law or offered by companies (that are competing for our attention in the market). With little thought and effort into understanding the warranty, saving the documentation and knowing how to make a claim you are well on your way to extend the lifetime of your products, reduce buy-throw behaviour, save money and get the most from your products. Happy organizing!

  • The horrible experience of Clinton James Twitter/@ClintJeezz in a restaurant in Benin city is a far cry from what Nigerians are suffering daily from most restaurant and food vendors. Quite a large number of ready to eat food are everywhere in Nigeria and all of them operate unchecked by the appropriate authority, perhaps the authority staff also patronize the one that is closer to them.

     

    I am much more concerned about the hygienic aspects of the food that vendors and restaurant sell to Nigerians. Let us deal with human factor first, how many of us ask the restaurants or food vendors if the person that prepare the food we eat outside our house is certified to prepare such food, is the person free from hepatitis, is the person free from covid-19 among other diseases and virus that can be transferred to the consumers.

    The challenge of the average Nigerian is satisfying hunger coupled with the challenge of the food crisis that is getting worsened in our country today.

     Environmental factor challenge is also begging for an immediate solution from the government, which are unsafe environment, unsafe water, unsafe waste disposal and exposure of food to insects and dust where food vendor does not care about covering the food. These are more prevalent in most cities in Nigeria.

    I recall my fight with a man who carries a slaughtered skinned goat meat on his motorcycle and tied it with rubber, transporting it to another location in a dusty road. While I was telling him, this is not healthy he was busy speaking in his dialect and people around the scene were looking at me as if I am asking for too much, more so this very city has Environmental officers, even though they are not up to 300 to take care of four million population. Our country employs more medical doctors compare to an environmental officer who will prevent a health-related outbreak, but employs doctor that will take care of the health issue when it happens.

    World health organization position is that food safety must be recognized as a public health function and access to safe food as a basic human right.

     

    Aliyu ilias

    Consumer Advocate

  • I entered into the compound of my friend Abdul without the usual obstruction mostly caused by falling cables at the entrance of the compound. The silence in the compound further testified to the existence of a new normal within the compound.
    Abdul said to me, "I have to leave this house". His statement reminded me of his anecdote of how beautiful the area he resides has been classified as a small London. I kept on wondering what was responsible for his sudden desire to change the residential address. I reminded him to always think it through thoroughly when making crucial decisions as important as determining where to live. His countenance showed he was sincerely dissatisfied with an issue yet to be disclosed.
    "It appears nothing will ever work correctly in this country", Abdul Interjected. "Abdul my good friend, you speak in parables a lot"." What is the challenge at hand that has angered you this much?" This was my question to my dear friend.
    "My Landlord has just giving all the tenants within her facility up until the end of the month to produce alleged missing metres allotted to each flat. " Not only that, but we are also to vacate her house", Stated Abdul. "My good friend, the metre servicing my apartment was installed in my neighbours flat. To my greatest dismay, my neighbour informed me yesterday morning that the metre had gotten missing from the compound".
    Abdul further stated, “We rushed out immediately to the police station to lay a logical complaint regarding the stolen metre. The police officers on duty instructed us to get a court affidavit before the complaint can be tendered appropriately".
    In my response, I said to Abdul, " but we were told that no one can use another person’s metre. Perhaps if someone stole a metre it will be easier for the person to be caught especially when they are Purchasing a pre-paid token for the metre.
    This incident reminds me of a serial thief who stole a phone and kept using the phone and the sim because the phone won't accept another sim. The good news was that the thief was later apprehended with the help of a police officer.
    It is pretty obvious their metre has been stolen and this ugly menace has continued unabated in different households across the nation. Question is, how well do you keep your metre? Don’t trust the authority in charge to recover your stolen metres. Secure your metres, the price has risen beyond the previous market price.
    My question to Discos is who is using these stolen metres now?
    Guard your metre!