Optimal nutritional status refers to a condition in which an individual’s diet provides all the essential nutrients in the right proportions, meeting the body’s requirements for growth, energy, and development. In Nigeria, achieving optimal nutritional status remains a significant challenge due to a combination of factors, including socioeconomic conditions, dietary habits, healthcare access, and cultural practices. However, addressing these issues is essential for promoting overall health and well-being at both the individual and national levels.

Nigeria, with its diverse population and rich cultural heritage, faces both undernutrition and overnutrition challenges. According to the World Health Organization (WHO), a large portion of Nigeria's population suffers from undernutrition, especially in rural areas, where access to food is limited, and poverty rates are high. In contrast, urban areas have seen rising rates of overnutrition, leading to an increase in obesity and non-communicable diseases (NCDs) such as diabetes, hypertension, and heart disease.

Despite these challenges, Nigeria has made notable strides in some areas of nutrition. There has been an increased awareness of the importance of good nutrition, especially for children, and several initiatives have been introduced to promote healthy eating habits and provide better access to nutritious foods.

Factors Affecting Optimal Nutritional Status in Nigeria

Dietary Habits and Food Availability: Nigeria's diet is often carbohydrate-heavy, consisting largely of foods like rice, yam, cassava, and maize, with limited intake of fruits, vegetables, and proteins. While these staple foods are inexpensive and widely available, they lack essential micronutrients like vitamins and minerals, contributing to nutritional deficiencies, especially in children.

The availability of diverse, nutrient-rich foods varies significantly across regions. Rural areas, in particular, struggle with food insecurity, making it difficult for families to achieve a balanced diet. Access to fresh fruits, vegetables, and animal-source proteins like meat, fish, and eggs is often limited due to economic constraints or logistical barriers.

Socioeconomic and Cultural Factors: Poverty remains a major driver of poor nutrition in Nigeria. Low-income households may not afford a variety of nutritious foods, leading to imbalanced diets and malnutrition. Additionally, many people lack knowledge about nutrition, which further complicates efforts to improve health outcomes.

Cultural preferences also play a role in dietary choices. In some regions, traditional foods may not provide adequate nutrients, and there is a tendency to undervalue the importance of micronutrients in daily meals. While traditional diets can offer health benefits, they must be complemented by a variety of foods to achieve optimal nutritional status.

Health Systems and Education: The healthcare system in Nigeria faces several challenges, including inadequate funding, poor infrastructure, and a shortage of skilled health workers. This results in limited access to nutrition counselling, healthcare services, and preventive care, especially in rural areas. Many Nigerians also lack awareness about the importance of balanced nutrition for preventing malnutrition and chronic diseases.

Nutrition education programshttp://www.savetheconsumers.org, though improving, are not yet widespread enough to ensure the population, particularly in remote areas, understands the value of consuming diverse, nutrient-rich foods.

Micronutrient Deficiencies: Micronutrient deficiencies, such as iron, vitamin A, and iodine deficiencies, are common in Nigeria. These deficiencies can lead to anemia, stunted growth, impaired cognitive development, and weakened immune systems, particularly in vulnerable groups like children and pregnant women. While fortification programs (e.g., salt iodization and fortifying flour with iron) have had some success, there is still room for improvement in micronutrient availability.

Overnutrition and Non-Communicable Diseases: In urban centers, Nigeria is experiencing a growing burden of overnutrition, manifested through obesity and associated NCDs. The increasing consumption of processed foods, sugary drinks, and high-fat diets, combined with sedentary lifestyles, is contributing to the rise of conditions like obesity, heart disease, and type 2 diabetes. http://www.savetheconsumers.org

This dual burden of malnutrition — both undernutrition and overnutrition — complicates efforts to promote optimal nutritional status, as different segments of the population face different dietary and health challenges.

The Path to Optimal Nutritional Status

Achieving optimal nutritional status in Nigeria requires a multi-faceted approach that addresses both the challenges of undernutrition and the rising threat of overnutrition. Several strategies are essential for improving nutrition and ensuring access to a balanced, nutritious diet for all Nigerians:

Promoting Nutrition Education: Public health campaigns aimed at educating Nigerians about the importance of balanced diets, portion control, and the need for diverse food sources can help combat both undernutrition and overnutrition. Schools, community centers, and healthcare providers should collaborate to spread awareness about healthy eating practices.

Improving Food Security and Access to Nutritious Foods: Ensuring that nutritious foods are available, affordable, and accessible is key to improving nutritional status. Strengthening local food production, improving transportation infrastructure, and supporting small-scale farmers can increase the availability of diverse, healthy foods in both urban and rural areas.

Fortification and Supplementation Programs: To address micronutrient deficiencies, food fortification programs should be expanded, ensuring that common foods like salt, rice, and flour are fortified with essential nutrients such as iron, vitamin A, and iodine. Supplementation programs targeting vulnerable populations, including pregnant women, infants, and children, can also help prevent deficiencies.

Strengthening the Healthcare System: Nigeria must invest in its healthcare system to provide better access to nutrition counselling and services, particularly for mothers and children. Improved maternal and child health services can reduce the incidence of malnutrition, stunting, and related diseases.

Policy and Legislation: The Nigerian government should continue to implement policies that promote nutritional health, including regulations to reduce the consumption of unhealthy, processed foods. Incentives for the production and consumption of local, nutrient-dense foods could also help combat both undernutrition and overnutrition.

Tackling Overnutrition: Addressing the rising prevalence of obesity and related NCDs requires public health interventions such as promoting physical activity, reducing the availability of unhealthy foods, and encouraging the consumption of fresh fruits and vegetables. Encouraging healthier urban lifestyles can help curb the rise of NCDs in cities.

Conclusion

Achieving optimal nutritional status in Nigeria is a complex and ongoing challenge that requires coordinated efforts at individual, community, and government levels. By improving access to diverse, nutritious foods, promoting nutrition education, and addressing both undernutrition and overnutrition, Nigeria can move closer to ensuring the health and well-being of its population. Only through sustained, inclusive action can the country achieve a healthier, more prosperous future for all its citizens.  http://www.savetheconsumers.org

Save the Consumers makes efforts globally to keep the consumers’ rights protected, however, Nigeria’s food sector price inflation and abuse of consumers is a concern for this advocacy organization. It has been observed over time by this organization that Nigeria’s food sector contributes to price inflation and hoarding, and that’s malpractice to distort the market and exploit the consumers, especially the ones belonging to the lower class.

Food sector price fixing is endemic in Nigeria and as a result, millions of consumers especially the vulnerable ones are deprived of their welfare. Save The Consumers as a consumer protection specialist selflessly fights for consumers’ rights calls for stronger unfriendly price manipulation policies, tougher enforcement and more transparency in tackling this immoral behaviour. The overall price-fixing determinants in Nigeria need to be addressed to make food affordable and safe for consumers.

PRICE MANIPULATION IN THE SECTOR OF FOOD

Food hoarding, artificial scarcity, or price hikes are some of the reasons that underpin price manipulation in the country’s food sector. To many, it is an unethical form of business practice that not only encourages monopoly but also avails the consumer with limited purchasing power. Nigeria is a victim of food sector price manipulation because of poor governance, limited competition, and shocks like inflation that take a toll on consumers of food.

HEAD FORMS OF PRICE MALPRACTICE IN THE NIGERIAN FOOD SECTOR

Deliberate Hoarding: More often than not, we observe during markets and religious events like Christmas food shortage only to witness it become available at an increased price markup, and in these times food peddlers and distributors withhold food from the supply.

Such manipulation creates a perception of scarcity which enables the consumers to cough out more money in order to not miss out on these necessary items.

Supply chain controls: Due to their dominance, food manufacturers, wholesalers, and distributors exercise control over food supply lines which creates an artificial shortage of items such as rice, tomatoes and cooking oil to increase their prices.

PRICE GOUGING DURING CRISIS SITUATIONS

Festive periods: While there are food shortages during peak religious holidays, such as Eid and Christmas, some traders take advantage of the economic landscape to manipulate food prices. These inflated prices account to a large percentage of raw supplies but do not accurately depict their cost. Report to http://www.savetheconsumers.org

EXPLOITATION OF FARMERS AND PRODUCERS

Unfair pricing by middlemen: When farmers sell their produce to outside sources, such as “cabbage” (in rural settings), they have no other option but to sell to middlemen, These middlemen tend to set unreasonable prices for the farmers which is unwarranted.

The same products are then sold in urban markets at very exorbitant prices, with the shoppers suffering from such manipulation.

Insufficient direct sale access: A considerable number of the farmers do not have direct market interactions with the clients or with the selling points, making them reliant on brokers who are notorious for distorting the prices. To this end, local staple foods such as grains, vegetables, and livestock are overpriced due to men in between.

 CONSEQUENCES OF PRICE MANIPULATION IN THE FOOD SECTOR

 In the instance of Nigeria for example, price manipulation has far-reaching after shocks on the Nigerian consumers and the economy at large.

1. Increased Poverty and Food Insecurity: A huge percentage of the Nigerian population suffer from extreme levels of hunger owing to the impact of the increase in import prices for most essential staples leading to high rates of food inflation where Higher tariffs are levied on these import staples making least intermediaries, active in breading selling of imports in Nigeria, liable of not being able to fully offload their purchases for a profit thereby denying a large cut of the population access to food especially the poor with struggling households. This inflation, in return, increases the prices of most staple every day food items which further raises starvation levels across Nigeria.

Vulnerable Groups: Vulnerable groups like children, the old and disabled people tend to bear the most brunt as they may have limited access to food on account of their purchasing power.

2. Worsened Inflation: Price manipulation in the cost of food tends to contribute to the inflation rate in the economy of Nigeria. For instance, while the price of foodstuff tends to increase, the cost of transport, that of housing and even healthcare would http://www.savetheconsumers.orgbe impacted. Such complex scenarios aggravate the economic situations that typical Nigerian consumers endure as such consumers would allocate considerable portions of their incomes to food.
3. Undermining Trust in the Market: Pervaded with lack of transparency with food pricing and the disease of price manipulation, it affects consumer confidence in the market. Such belief destruction can result in the sales of such businesses declining due to the assumed belief that the consumers were exploited thereby driving them away and reducing the amount of sales to go both sellers and consumers to losses in the long run.
4. Unethical Business Practices and Exploitation: As for the price manipulation of intermediaries and retailers vice versa, it creates an abuse culture where exploited and distressed consumers and farmers live. This brings forth lack of ethical practices and destruction of trust notion between consumers and businesses thus creating a great environment to enforce violation all in the market.

SOLUTIONS AND RECOMMENDATIONS FROM SAVE THE CONSUMERS

1. Stronger Regulatory Oversight: To begin with, the government of Nigeria must implement price collusion by putting an embargo on how far traders and businesses can be able to go and alter food prices leading to collusion in the first place.

For Effective Remedial Action Regulated Consumers Pricing Enforcement is Necessary A scenario where a pricing framework is dominated by the aspects of both balance of transparency and fairness needs to be upheld and enhanced as evidenced by the works of regulatory entities like the Consumer Protection Council (CPC) and Nigerian Competition and Consumer Protection Commission (NCCPC).  http://www.savetheconsumers.org

Ensuring the monitoring of food supply chains might be more effective: Authorities should supervise all systems of food from production to retail including shipment by controlling all food supervision systems. In doing so, one would be able to control as well as to restrict the aggressive competition practices of price manipulation. http://www.savetheconsumers.org

2. Strengthening of Common Causes of Food Scarcity and Explaining the Hold Up Of Food Demand and Supply

What Save The Consumers promotes is the setting in place information campaigns that would serve to educate consumers better about who should exercise control of prices and especially those prices that are deemed by some individuals as unfair.

There is also a suggestion among Save The Consumers to use more local farmers’ stocking firms or producers selling directly to the consumers through the usage of farmers' markets or online applications.

UNDERSTANDING OF GLOBAL DYNAMICS AND MARKETPLACE SOLUTIONS THROUGH LOCAL FOODISM EDUCATION

Adoption of focus on local farms should be backed by the vision that Nigerian agriculture is the priority as a nurtured industry enabling the economy policy to politically stabilize food prices while enhancing the integration of food production and distribution across self-sustaining markets. That would mean subsidies, the latest agriculture standards, and easier access to loans for poor farmers.

Controlling over import headwinds: Import controls and increased local manufacturing policies will help combat externalities such as the exchange rate that tends to trigger food inflation.

Transparency on the prices that are charged to consumers. Save The Consumers requests the authority to issue clear directives on the food products focusing on labelling such foods and the prices so that price comparison can be easily done by consumers.

Name and shame non-compliant businesses: Businesses who are found involved in price manipulation should be fined, penalized, and be named publicly. This will serve as a warning to other companies. http://www.savetheconsumers.org

In the bustling heart of Abuja, where the lights of the city often flickered between power surges and outages, there was a man who had made it his mission to bring stability and fairness to the electricity supply sector. His name was Mr. Musa, a dedicated senior officer in the Nigerian Electricity Regulatory Commission (NERC). He was no stranger to the challenges of Nigeria’s power sector, especially the long-standing issue of faulty and obsolete meters affecting both consumers and service providers.

The year was 2021 when a crucial order—NERC/246/2021—was issued. This order aimed to address a significant problem in the electricity sector: the widespread use of malfunctioning and outdated end-user meters. These faulty meters were not only a source of frustration for customers, who often received inflated bills, but they also hindered the efficient distribution and monitoring of electricity consumption.

Mr. Musa, having worked closely with various stakeholders in the industry, knew that the only way to ensure fairness and transparency in electricity billing was through a structured replacement of these meters. He was tasked with overseeing the implementation of this order, a responsibility that weighed heavily on him, considering the scale of the challenge.

THE PLAN: A STRUCTURED METER REPLACEMENT INITIATIVE

Under NERC/246/2021, a framework was established to guide the replacement of faulty and obsolete meters across the country, with special attention to areas like Abuja, where there had been numerous complaints from consumers. The order outlined the following objectives:

1. Identification of Faulty Meters: All existing meters would undergo a thorough inspection and testing process to identify faulty or outdated models.
2. Collaboration with Service Providers: Distribution companies (DisCos) were instructed to collaborate with accredited vendors to replace the meters.
3. Transparency and Accountability: The process would be monitored by NERC to ensure the replacement was done transparently and efficiently, with customers receiving proper documentation for the new meters.
4. Public Awareness: A public awareness campaign was to be launched, educating consumers about the meter replacement process and their rights under the new policy.

Mr. Musa’s Leadership

As soon as the order was received, Mr. Musa convened a meeting with key stakeholders from the Abuja Electricity Distribution Company (AEDC), meter manufacturers, and other regulatory bodies to discuss the implementation strategy. His first task was to ensure that the logistics of identifying faulty meters were streamlined.

In Abuja, where some areas had been experiencing erratic power supply for months, Mr. Musa knew this project had to be done in phases, with priority given to high-demand areas. He personally oversaw the creation of a database that listed all customer complaints related to meter malfunctions. The goal was clear: every faulty meter would be replaced, and the process would be carried out with minimal disruption to the electricity supply.

OVERCOMING CHALLENGES

The journey wasn’t without its challenges. The first hurdle was the sheer number of meters that needed replacing, especially in older neighbourhoods where many customers still used mechanical or analogue meters. These types of meters were prone to errors in reading and often resulted in consumers being billed for more electricity than they actually consumed.

Then, there was the issue of public trust. Many Abuja residents were skeptical of the process, having dealt with corrupt practices and inefficiencies in the past. Some feared that the replacement program might be a ruse to inflate prices or further delay necessary repairs.

Mr. Musa responded to these concerns with a carefully designed communication strategy. He worked with local media outlets to broadcast the details of the NERC order and how it would benefit consumers in the long run. He also held town hall meetings across the city, where he listened to customer concerns and assured them that the process would be fully transparent. He personally visited several neighbourhoods to oversee the installation of new meters and ensure that the process was being conducted fairly.

A Turning Point for Abuja

As months went by, the replacement initiative slowly began to bear fruit. The first batch of faulty meters in Abuja was replaced with modern, digital meters that were not only more accurate but also allowed for remote readings, reducing the need for manual meter inspections. Consumers who had once been frustrated by overestimated bills now found their new meters providing accurate and timely readings.

Mr. Musa’s meticulous planning and oversight ensured that there were minimal disruptions. As the meter replacement program progressed, there was a noticeable reduction in complaints about high bills, and the energy distribution process became more efficient.

For the first time in years, many residents in Abuja experienced consistent and transparent billing. The new meters were also equipped with smart features that enabled customers to monitor their consumption in real-time, helping them better manage their energy usage.

LEGACY OF CHANGE

The success of the meter replacement initiative didn’t just stop with Abuja. Inspired by the model Mr. Musa had implemented, other states began to adopt similar strategies for replacing faulty meters. His leadership not only brought relief to countless consumers but also set a precedent for how regulatory frameworks could be effectively implemented to improve the electricity supply industry.

When the project was completed, Mr. Musa received commendations from NERC, government officials, and customers alike. His dedication to fairness, transparency, and accountability had not only improved the lives of thousands of Abuja residents but also restored faith in the country’s electricity distribution system.

As he looked out over the now brightly lit streets of Abuja, Mr. Musa knew that the battle for a more reliable and fair electricity supply was far from over. But thanks to NERC/246/2021 and his tireless efforts, he had played a key role in making a significant change. And for the first time in a long while, the people of Abuja could trust that their lights—and their bills—would be a little more predictable.

Read more  http://www.savetheconsumers.org

Water is the most essential element to life and it is the most important substances on earth. Every living thing in the planet must have water to survive. Water is essential in the popular circulation of nutrients in the body. It serves as body’s transportation system.

In Nigeria today, the common medium of drinking water is the sachet water. Popularly known as “pure water”, sachets water is the cheapest and affordable form of water sold by everyone from street hawkers and shop owners and it is accessible to all.

Everyone venture into sachet water business without technically and scientifically grounded on handling and producing sachet water through storage and proper handling. Some just package untreated water in sachet and start distributing wherein endangering lives of people that may not even care to check the water they drink.

People drink water daily without checking if there’s NAFDAC approved number or expiring date and when it is over accumulated In their body system, it result to severe diseases.

The failure to provide safe pipe-borne water for human consumption by the governments, led to the production of sachet water in Nigeria. The government left the production of such water by individuals, who have little or no knowledge of producing quality water.

Professor Amobi Ilika, the director of community and public medicine at the Nnamdi Azikiwe Teaching hospital (NAUTH), Nnewi, Anambra state, in march 2013, when in civic presentation, cautioned that sachet water exposed the drinkers to cancerous materials.

It is important for Nigerians to check properly before buying any sachet water to see if it has NAFDAC number and try as much as possible to protect themselves against unwanted diseases that may cause their lives and be mindful of the kind of water they drink.

Health is wealth!!!

Water is the most essential element to life and it is the most important substances on earth. Every living thing in the planet must have water to survive. Water is essential in the popular circulation of nutrients in the body. It serves as body’s transportation system.

In Nigeria today, the common medium of drinking water is the sachet water. Popularly known as “pure water”, sachets water is the cheapest and affordable form of water sold by everyone from street hawkers and shop owners and it is accessible to all.

Everyone venture into sachet water business without technically and scientifically grounded on handling and producing sachet water through storage and proper handling. Some just package untreated water in sachet and start distributing wherein endangering lives of people that may not even care to check the water they drink.

People drink water daily without checking if there’s NAFDAC approved number or expiring date and when it is over accumulated In their body system, it result to severe diseases.

The failure to provide safe pipe-borne water for human consumption by the governments, led to the production of sachet water in Nigeria. The government left the production of such water by individuals, who have little or no knowledge of producing quality water.

Professor Amobi Ilika, the director of community and public medicine at the Nnamdi Azikiwe Teaching hospital (NAUTH), Nnewi, Anambra state, in march 2013, when in civic presentation, cautioned that sachet water exposed the drinkers to cancerous materials.

It is important for Nigerians to check properly before buying any sachet water to see if it has NAFDAC number and try as much as possible to protect themselves against unwanted diseases that may cause their lives and be mindful of the kind of water they drink.

Health is wealth!!!

The Scourge of Price Gouging in Nigeria: Unfair Practices Hurting Consumers

Price gouging, the unethical practice of taking advantage of consumers by drastically increasing prices of essential goods and services during periods of high demand or crisis, has become a persistent issue in Nigeria. This exploitative tactic preys on vulnerable citizens, exacerbating poverty and economic hardship. This article examines the prevalence, causes, effects, and potential solutions to price gouging in Nigeria.

Price gouging is widespread in Nigeria, affecting various sectors, including Food and beverages, Pharmaceuticals, Petroleum products, Housing and real estate, Transportation

During this economic crisis in Nigeria, some unscrupulous businesses and individuals capitalise on the situation, hiking prices exponentially.

Effects of Price Gouging:

1. Economic hardship: Price gouging worsens poverty and inequality.
2. Reduced purchasing power: Consumers struggle to afford basic necessities.
3. Business instability: Legitimate businesses suffer as price gouging undermines trust.
4. Social unrest: Exploitation fuels frustration and anger among citizens.

Solutions to Price Gouging:

To combat this problem effectively, the Nigeria government needs to pay attention to the following:

1. Strengthen regulatory frameworks: Enhance laws and enforcement agencies.
2. Increase transparency: Monitor prices and business practices.
3. Promote competition: Encourage fair market competition.
4. Public education: Raise awareness about price gouging and consumer rights.
5. Alternative markets: Support local markets and alternative supply chains.

Price gouging in Nigeria undermines economic stability, exacerbates poverty, and erodes trust in businesses. To combat this scourge, a multi-faceted approach involving regulatory reforms, public education, and market competition is necessary. Citizens, businesses, and government agencies must collaborate to ensure fair pricing practices and protect consumer rights.

A Complete Guide To Understanding The Warranties That Come With Nearly Everything You Own

What is a warranty?

Normally, when you make a big purchase, the manufacturer or seller makes an important commitment to stand behind the product. This is called a manufacturer's warranty, however sometimes called a guarantee .In short, a warranty is a promise to provide repair, maintenance, replacement or refund of a product for a certain time period. How does a warranty work? Although not required by law, warranties come with most major purchases. Different manufacturers have different warranties, which also means that the extent of the coverage of warranties varies.

Simple answers to common questions about warranties

How long does a warranty last?

It depends. Only way to find out is to check the warranty document to see when it begins and when it expires, as well as any conditions that may void coverage.

 How do I enforce a warranty?

It depends. It's often the seller or the manufacturer who provides you with warranty. Check the contact information and enquire before buying if still uncertain.

 What happens if a product fails within the warranty period?

It depends. Go through the warranty to see whether the company will repair the item, replace it, or refund your money.

What parts and repair problems are covered by warranty? Again, it depends. Read to see if any parts of the product or certain types of repairs are excluded from the warranty. In some cases, warranties oblige you to pay for labour costs. Also, it's worth keeping in mind to look for criteria that could prove costly or problematic to comply with, such as a requirement that you ship heavy or large objects to a distant address for service, or that you return the item in the very original carton.

 Does a warranty cover "consequential damages"?

In general, the answer is no. Most warranties do not cover damages that are caused by the product, or your time and costs for getting the problem repaired. To keep it simple, if your iPhone breaks down, the company will not pay for any lost information that was stored on it.

 What is a limited or conditioned warranty?

Certain warranties provide coverage only if you keep or use the product as directed. For example, a warranty may cover only personal uses-as opposed to business uses-of the product. As such, it's important to check that the warranty will meet your needs.

How does an oral warranty work?

If a salesperson makes a commitment orally, e.g. that the company will provide free repairs, make sure to get it in writing. If not, you may not be able to get the service that was promised.

What is an extended warranty?

Often when you buy e.g. a major appliance or gadget, you may be offered an "extended warranty. To be clear, the term "extended warranty" is marketing lingo and, legally, we are talking about a service contract. Service contracts, like warranties, provide repair and/or maintenance for a certain time period. Now, the difference is that warranties are included in the price of the product whereas extended warranties costs extra and are sold separately. To decide whether you need an extended warranty, consider: if the manufacturer warranty already covers the repairs and the time period of coverage that you would get under the extended warranty whether the product is likely to need repairs and the likely costs of such repairs the duration of the extended warranty the standing of the company offering the extended warranty the cost of the extended warranty vs. the cost of the product

 Types of implied warranty

Warranty of merchantability - the most common one. It means that the seller promises that the product will do what it was marketed to do. E.g. a coffee brewer will brew coffee.

Warranty of fitness for a particular purpose - if you buy a product on the seller's advice that it is suitable for a particular use. For example, a retailer who recommends that you buy a certain jacket made for sub-zero degree weather warrants that the jacket is suitable for sub-zero weather. Again, get it in writing.

 Tips on how to minimize problems with your warranty

Read the warranty before you buy. When online, look for links to the full warranty or contact details to get it sent to you.

Save the warranty information. Almost always a copy of the warranty is available (at least online), save a copy and keep it with your records

Consider the reputation of the company offering the warranty. Look for contact details. If you're not familiar with the company or uncertain, ask a consumer protection office. If they have any complaints against the company.Save your receipt and store it with the warranty. You may need it to document the date of your purchase or prove that you're the original owner in the case of a non-transferable warranty. Follow instructions. Perform required maintenance and inspections and use as advised.

How to resolve disputes about warranty rights

If you have problems with a product and struggle to get the warranty service:

Read your product instructions and warranty carefully. Don't expect your product to do something that it wasn't designed for, or assume warranty coverage that was never promised in writing. A warranty doesn't mean that you'll automatically get a refund if the product is defective-the company is normally entitled to try to fix it first. On the other hand, if you made a warranty claim during the warranty period and the product wasn't fixed properly, the company must correct the problem, even if your warranty expires before the product is fixed.

Try to resolve the problem directly with the seller. If not possible, write to the manufacturer. Your warranty should list the company's mailing address. Send all letters by certified mail, return receipt requested, and keep copies.

Contact a consumer protection office.

Last resort, you may want to consider a lawsuit. You can sue for damages or any other type of relief the court awards, including legal fees. Contact a lawyer to assist you with your case.

As consumers, we could all save money and time from managing and enforcing our "warranty" rights that are either granted by law or offered by companies (that are competing for our attention in the market). With little thought and effort into understanding the warranty, saving the documentation and knowing how to make a claim you are well on your way to extend the lifetime of your products, reduce buy-throw behaviour, save money and get the most from your products. Happy organizing!