In Nigeria today, millions of mobile users are asking the same question:
“Why does my data finish so quickly?”
Despite spending more on data than ever before, consumers continue to receive less value for their money. From unexplained depletion to poor user experience, the frustration is growing — and it’s time for real answers. www.savetheconsumers.org
What’s Causing the Problem?
Several key issues are at the heart of this data depletion crisis:
🔍 Hidden Charges
Many consumers are unknowingly charged for background app activity, unsolicited services, or network errors. These costs accumulate silently and drain data without the user’s full knowledge or consent.
📲 Poor Network Optimisation
When networks are not optimised, data consumption becomes inefficient. High-speed data may be consumed even for low-demand activities due to a lack of proper data compression or adaptive delivery systems.
📉 Lack of Data Roll-Over
Unused data often expires at the end of a billing cycle, forcing consumers to purchase new data bundles — whether or not they’ve used what they already paid for.
💸 Expensive Tariffs
Nigeria ranks among countries with high mobile data costs relative to income. Yet, consumers receive less and are often unsure of how their data is calculated or billed.
Why It Matters
This isn’t just a technical glitch or a minor inconvenience — it’s a consumer rights issue. Mobile data is an essential utility in today’s digital economy. Lack of transparency and fair service undermines access to education, jobs, healthcare, and connection.
What Save the Consumers Is Advocating For
At Save the Consumers, we believe every Nigerian has the right to fair, transparent, and accountable mobile data services. We are calling on the Nigerian Communications Commission (NCC) and all telecom service providers to:
✅ Improve transparency in data usage
Consumers deserve clear, detailed breakdowns of how their data is being used — in real time.
✅ Protect consumers from unfair charges
Unsolicited services, hidden background data usage, and expired bundles must be http://www.savetheconsumers.orgaddressed with stronger regulation.
✅ Ensure quality of service
Data must be reliable, fairly priced, and efficiently delivered — with customer support systems in place to address complaints.
Take Action
We invite all Nigerians to join this movement. If you’ve experienced unfair data charges or unexplained data depletion, speak up.
📢 Share your story.
📲 Use the hashtag #StopDataDepletion
📌 Tag your provider, tag save the consumers and the @NgComCommission
Or visit our official website @ www.savetheconsumers.org for complain
Together, we can demand fairness, transparency, and better service.
#SaveTheConsumers | #StopDataDepletion | #ConsumerRightsNG | #DataTransparency