Consumer protection in Nigeria is handled by several government agencies, each with specific responsibilities. Understanding their roles helps consumers know where to report problems and who to hold accountable.
NAFDAC (National Agency for Food and Drug Administration and Control)
NAFDAC regulates:
- Foods and beverages
- Medicines and medical devices
- Cosmetics and skincare products
- Chemicals and packaged water
NAFDAC ensures that these products are safe, properly labeled, and registered before being sold in Nigeria.
SON (Standards Organisation of Nigeria)
SON is responsible for:
- Product quality standards
- Electrical and industrial goods
- Building materials
- Imported and locally manufactured products
SON prevents substandard and counterfeit products from entering the Nigerian market.
CPC (Federal Competition and Consumer Protection Commission)
The CPC protects consumers from:
- Poor services
- Unfair business practices
- Exploitation and false advertising
The CPC also investigates complaints and enforces consumer protection laws.
The Role of Civil Society
Government agencies cannot do it alone. Civil society organizations like Save The Consumers Initiative play a critical role by:
- Educating consumers
- Monitoring markets
- Reporting violations
- Advocating for stronger enforcement
What This Means for Consumers
If a product is unsafe, fake, or harmful, you are not powerless. Knowing which agency to contact can save lives.